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Sony recently shed light on the cause of the PSN outage that disrupted services for nearly a full day over the weekend. Through a social media update, the company attributed the downtime to an "operational issue," but left gamers in the dark about specific details and future prevention strategies.
In an effort to make amends, Sony announced that PlayStation Plus subscribers would receive an extra five days of subscription time, automatically credited to their accounts as compensation for the inconvenience.
During the outage, a significant portion of the gaming community faced challenges. Over a third of players were unable to log in, while others reported frequent server crashes, severely impacting their gaming experience.
The necessity of a PSN account for playing even single-player games on PC has been a contentious issue among gamers. This latest outage has only amplified these concerns, with many players feeling that the mandatory account policy is problematic.
This incident isn't Sony's first rodeo with PSN outages. A notable example was the massive data breach in April 2011, which resulted in over 20 days of service disruption. While the current situation is less severe, the lack of detailed communication from Sony has left PS5 users feeling frustrated and underserved.
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